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R&D and Customer Support
Efficient Increased Production
We are the only company dedicated to Hot End Ware Handling. Our engineers are able to offer you experience, reliability and quality. From standard installations and equipment to bespoke systems, we will support you all the way.

Customer Support
  • Total ware handling solutions
  • Bespoke design service
  • Ware handling advice and assistance
  • Technical line appraisals
  • Equipment installation
  • Equipment commissioning
  • Equipment training
  • Technical agreements

You Can Contact Support On:
T: +44 (0) 1904 608999
F: +44 (0) 1904 608777

Hot line
Emergency service
Customers can call a dedicated out of hours Hot line/Emergency telephone number based on the below schedule for our Hot line service or email our service team on Whatever the time of day or night, regardless of time zone our Technicians are ready to assist.
Telephone assistance is available for all Sheppee International customers, according to the times given below.

Standard Office hours Telephone Assistance
Monday to Thursday 8:30 – 17:15 (GMT)
Friday 8:30 – 13:00 (GMT)
Contact: +44 1904 608999
Hot Line hours Telephone Assistance
Monday to Thursday 17.15 – 08:30(GMT)
Friday 13.00 – 23.59(GMT)
Saturday, Sunday and Public Holidays - 24 hour
Contact: +44 844 826 5421 (UK only)
+44 117 987 5421 (International)

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